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Consumer Contact is recognized as one of the Top Ten telephone data collection companies in North America. We conduct over 1 million telephone interviews a year and we are driven by a passion for data quality based on over 37 years of experience. Consumer Contact has the well-earned reputation as being the telephone data collection company that can handle the largest, most complex market research projects… business to consumer, business to business, across North America, Internationally and in many different languages.
Industry leading interviewer training and quality control, combined with Client Project Teams and easily accessible off-site monitoring, guarantees the highest of quality standards.
Consumer Contact specializes in continuous tracking research, customer satisfaction and business to business research. We have extensive experience conducting interviews with hard to reach, specialized respondent segments.
We actively support associations that promote high quality standards and improved research practices. Consumer Contact is a member of CASRO and is a “Gold Seal” Accredited Member of MRIA and our employees serve on the Boards and Committees of those organizations as well as MRA, CMOR, and ESOMAR. |
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