One of North Americas Largest data Collection Firms

Consumer Contact has been conducting quantitative consumer and business surveys across the and for over 37 years.

High Capacity

With 380 CATI stations, 5 call centres, over 75 head office staff and more than 1,000 field personnel, large projects are turned around quickly, accurately and cost efficiently.

Our Online Survey Research Division, ResearchByNet, offers clients the formidable speed and targeting efficiencies of the Internet.

Client Relationships

Consumer Contact's success is built on its long term relationships with research company/consultant clients who value the depth of experience, quality of work and prompt service provided.

Focus on Quantitative Operations Support

We do not provide study design nor interpretation of results. We do not "compete" with our clients.

We do, however, provide the very best quantitative data collection and tabulation services to survey research professionals.

Services Include:

• Sample, Translation, Pre-testing
• Data Collection - Telephone and Online
• Coding and supploy of Data Files of full Tabulations
• Real-time 24/7 Reporting
• DVR (Digital Voice Recording) for Voice of the Customer presentations
• ResearchByNet online surveys

Consumer Contact is a member of the Council of American Survey Research Organizations (CASRO) and a Gold Seal member of the Marketing Research and Intelligence Association (MRIA). The MRIA conducts regular independent audits of its members to ensure that professional and ethical standards of research practice are consistently met.

Firm Quotations

Consumer Contact will provide a firm quotation on your project (no +/- contingency) in US or Canadian dollars. As long as the specifications (for interview length, incidence, etc.) do not change, your price will not change.

 Extra tabulations are provided free of charge up to 6 months after project completion.

 To obtain a firm quotation on your next project, please contact us by phone, fax or e-mail.

 To view a copy of our brochure, click here.

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