Consumer Contact™ prides itself on delivering work of exceptional quality, accuracy and timeliness.  We also believe continuous innovation is a strength from which our clients derive great benefit.  This leadership is clearly demonstrated with the enhanced real-time reporting technology we make available to all Consumer Contact clients.

“Access” is our real-time reporting tool designed specifically for your telephone projects. It includes “Quick Stats”, a summary of the progress to date, full Call Disposition reports and key “top line” results.  In all cases, we will customize the report to your exact requirements against any specific query criteria.  Also available is the ability to produce frequencies on any question with any filter, in a matter of seconds.

In addition to daily updates provided by your Project Director, your studies’ progress is always available online.  By simply entering the secure “Access” section of our website you can retrieve customized real-time progress reports developed specifically for your project. 

Want to see your survey progress as of Sunday night for a Monday 8:00 a.m. client meeting? … Have a client on the phone wanting an update? … Simply click on “Access” and you’ll have all the answers.