Simply using CATI or Online may not be the single best fit for all your needs. There are occasions when your project may require Multi-mode data collection - a combination of CATI and self-complete mode. We can easily collect your data in multiple forms, offering respondents the choice of online, mail or fax to complete the survey and we than aggregate it into a single source for you.


Telephone/Online Combination
Using Multi-mode, a customized e-mail message can be sent to the respondent while the telephone interview is still in progress. The respondent can click on the embedded link to complete part of the interview online.


Telephone/Mail Combinations
A paper/pencil follow-up survey can be mailed out to the respondent after the telephone portion is complete so they have ample time to complete and send it back. Telephone surveys combined with mail or courier shipments of exhibits/follow-up surveys are conducted all across North America.


Telephone/Fax Combinations
With our automated fax capability, a customized fax message can be sent to a business respondent while the interview is still in progress. The respondent can respond back by fax to our toll free fax number.